Something wrong, or an idea? Write to us, we read every email:
To help us answer quickly, please tell us which game, your device model and iOS version, and what happened. For a purchase, add the date and the item's name (your App Store receipt email is ideal). We usually reply within a few days.
Make sure you are signed in to the App Store with the same Apple Account you used to buy, then:
Restoring brings back everything you own for good (bundles, passes, skin packs, unlocks). Coins, golden leaves and diamonds you bought and already received are part of your progress and are not delivered again.
Payments are handled by Apple, so refunds are requested from Apple at reportaproblem.apple.com. If something in the game did not work as described, please also tell us so we can fix it.
In Leaf Dash, every Mystery Box and Super Mystery Box holds one prize. Tap ODDS under a box in the SHOP to see every possible prize and its exact chance before you open one. Boxes are opened with golden leaves or diamonds earned in the game or bought in the shop.
No. They stay in your progress until you spend them.
No. The current versions of both games show no ads.
There are no accounts: your progress is saved on your device and is included in your device's iCloud or computer backup. To move it, restore your new device from a backup of the old one. Items you bought can always be restored with RESTORE PURCHASES.
Deleting the game deletes its saved progress on that device. If you restore a backup made before you deleted it, your progress comes back. Purchases can always be restored.
In the game's Settings (Leaf Dash) or Options (Leaf Rush), use the Notifications switch. If your device blocks them, open your device's Settings → Notifications → the game, and allow or turn off notifications there. The games never send notifications at night.
Swipe left or right to change lanes, swipe up to jump and swipe down to duck. Collect golden leaves, dodge logs and falling trees, and keep away from the monster behind you. Complete missions to raise your score multiplier. You can replay the lesson any time: Settings → HOW TO PLAY.
Steer your leaf down the river with the on-screen controls, grab boosts, take the shortcuts and use your skills on the jumps to beat your rivals. Win races in the World Tour to open new chapters. The guided ride is in the menu under HOW TO PLAY.
Open Settings or Options and set Quality to LOW or MEDIUM and Frame rate to 30. Closing other apps also helps. The games adjust their graphics automatically on AUTO.
Check your connection and that your device has some free space, then tap DOWNLOAD again. Downloads continue the next time you open the game if they are interrupted.
Read how the games handle information in our Privacy Policy. To ask for your data to be deleted, email us with the device code shown in the game's settings under Notifications.